THE TCS Group Pty Ltd SPECIALISE IN PROVIDING AVAYA BUSINESS PARTNERS WITH ENGINEERING, INSTALLATION, PROVISIONING, TRAINING, SALES SUPPORT, MAINTENANCE, PROJECT MANAGMENT & GENERAL COMMUNCIATION SERVICES.
Our trained & certified staff are the best in the business, providing professional & managed services with the emphasis on customer satisfaction. We offer customers tailored solutions to suit their business requirements, from a full blown installation to a basic move or change.
The TCS Group have maintenance contracts with Avaya Business Partners to provide tire 1 & 2 onsite & remote service for the whole of Victoria and remotely to other states. We also offer a remote and on site moves & change service, this service is available in most states of Australia.
"Partnerships Are The Key To Great Service"
All relationships are treated with the utmost confidence when dealing with your customers. The TCS Group represent you & your organization when dealing with your customers at all times.
The TCS Group pride our selves on customer service and feel one of the most important things is feed back. As we are at the front line with your customers we come across information that is valuable to your relationship with them, often this information gets back to you to late. We at The TCS Group make a point of keeping you in the picture with your customer by feeding back to you relevant information in relation to situations & events that may be happening with your customer.